Last Updated: 7 September 2026
Welcome to Performity.ai (“Performity,” “we,” “our,” or “us”).
Performity.ai is operated by Limitless Pixel Pvt. Ltd., with its business address in Vaishali, Ghaziabad, India.
Performity.ai is an analytics platform that helps ecommerce businesses bring together data from advertising, ecommerce, and analytics platforms to understand business and marketing performance.
This Privacy Policy explains how we collect, use, process, store, and disclose information when you access or use Performity.ai, including when you connect third-party services such as Shopify, Meta, Google Ads, and Google Analytics.
When you create or use a Performity.ai account, we may collect information such as:
If your account is created or managed by your organization, we may also receive account information from an authorized administrator of your organization.
When you choose to connect a third-party platform to Performity.ai, we may collect and process information made available through that platform's APIs and the permissions authorized by you.
These integrations currently include:
Depending on the integration, this information may include:
We only access information permitted by the integration and permissions authorized for your account.
We may collect information that you or your organization provide directly, including information entered or uploaded for:
When you use Performity.ai, we may automatically collect certain technical information, such as:
This information helps us operate, troubleshoot, secure, and improve the platform.
We collect information through:
Information may be provided when you:
When you authorize an integration, Performity.ai may retrieve information from the relevant third-party service through its authorized APIs.
The information available to Performity.ai depends on:
We may collect certain information automatically through:
We use the information collected through Performity.ai to provide and operate our services.
This may include using information to:
When you connect your Shopify store to Performity.ai, you authorize Performity.ai to access information from your Shopify account according to the permissions approved during installation or connection.
Depending on the permissions provided, this information may include:
We use Shopify information primarily to provide ecommerce analytics, reporting, performance measurement, and related features within Performity.ai.
Performity.ai does not independently collect information directly from visitors to your Shopify storefront unless a feature you use specifically requires such collection.
We do not sell or rent personal information.
We may share or process information in the circumstances described below.
We may work with third-party service providers that help us operate Performity.ai, including providers of:
These providers may process information only as necessary to provide their services to us.
If your Performity.ai account belongs to an organization, authorized administrators within that organization may be able to manage your account, permissions, access, and certain activity associated with your use of Performity.ai.
We may disclose information where reasonably necessary to:
If Limitless Pixel Pvt. Ltd. is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information associated with Performity.ai may be transferred as part of that transaction, subject to applicable requirements.
We retain information for as long as reasonably necessary to:
Different categories of information may be retained for different periods depending on their purpose and operational requirements.
When information is no longer reasonably required, we may delete or anonymize it in accordance with our applicable processes and legal obligations.
Users may disconnect supported third-party integrations. Disconnecting an integration stops Performity.ai from collecting new information through that connection, subject to technical processing that may already be in progress.
Where a valid data deletion request is received through Shopify or another applicable process, we will handle the request in accordance with applicable platform and legal requirements.
Depending on applicable law and the circumstances in which your information is processed, you may have rights relating to your personal information.
These may include the ability to:
Certain requests may be subject to applicable legal, contractual, or operational requirements.
To submit a privacy-related request, contact us at:
analytics@catalys.co
We may need to verify the identity or authority of the person submitting a request before processing it.
Performity.ai and its website use cookies and similar technologies.
These technologies may be used to:
Some cookies may be necessary for the website or platform to function correctly.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect parts of the website or platform.
We take reasonable administrative and technical measures designed to protect information processed through Performity.ai against unauthorized access, misuse, alteration, disclosure, or loss.
Access to information is limited according to operational requirements and the functionality of the platform.
However, no internet transmission, software platform, or electronic storage system can be guaranteed to be completely secure.
Performity.ai connects with third-party platforms including Shopify, Meta, Google Ads, and Google Analytics.
Your use of these third-party services is also governed by their respective terms, policies, and privacy practices.
We do not control the privacy practices of third-party services.
When connecting an integration, you should review the permissions being granted and the applicable privacy policies of that service.
Limitless Pixel Pvt. Ltd. is based in India.
Depending on the technology and service providers used to operate Performity.ai, information may be processed or stored in India or other jurisdictions.
Where required, we take reasonable measures relating to the handling and transfer of information in accordance with applicable requirements.
Performity.ai is a business platform and is not intended for use by children.
We do not knowingly allow individuals under the age of 18 to create Performity.ai accounts.
If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take reasonable steps to address the matter.
We may update this Privacy Policy from time to time as Performity.ai, our integrations, or our data practices change.
When this Privacy Policy is updated, we will revise the “Last Updated” date at the top of this page.
Where appropriate or required, we may also provide additional notice of material changes.
For questions, concerns, or requests relating to this Privacy Policy or the handling of information through Performity.ai, contact:
Limitless Pixel Pvt. Ltd.